Shipping & Delivery
We aim at processing and dispatching orders as quickly as possible.
- For deliveries in Delhi: 3 working days, unless we are exceptionally out of stock. In such cases, we will notify you in advance.
- For deliveries in the rest of India: 5 - 6 working days, unless out of stock. We will inform you beforehand if delays occur.
HealthyLeaf reserves the right to refuse confirmed orders falling under the following categories:
- Cheques, Money orders, Drafts & E-Banking
- Orders approved by the customer but lacking sufficient funds will not be processed.
Delivery of goods will take place at the Delivery Address specified during order placement. A separate order is required for deliveries to multiple destinations.
If you are unavailable to accept delivery, you may appoint a representative. The Delivery Agent may ask for a photo ID and signature on the delivery manifest to confirm delivery. Refusal to sign will be treated as a refusal to accept delivery.
Please provide accurate details about your delivery location to ensure smooth processing.
If a shipment is for personal use and the customer does not respond to calls or emails, a refund request will not be entertained as per company policy.
Delivery Charges Policy:
- Orders above ₹99 enjoy free delivery.
- For COD orders, a handling fee of ₹18 is charged. To avoid this, we recommend choosing prepaid payment methods.
- Some products may carry a nominal delivery charge of ₹99, clearly mentioned on product pages.
We strive for transparency and customer convenience. For any questions or assistance, feel free to contact our customer support team.
